We are a business to business company and don’t knowingly supply to consumers directly. Our returns policy is based on the Sale of Goods Act 1984, and does not include the Distance Selling Regulations, as they are designed by the Government to protect the consumer.
If our business customers receive goods which are *damaged, misrepresented, or not fit for their use, please return them to us in their original/delivered condition and with their original packaging.
*If the product is damaged in any way or has become broken in transit, this must be notified to our sales team on sales@bhma.co.uk or call 01353 665141 within 3 working days of receipt by you, otherwise no liability for damage will be accepted by BHMA Limited.
If your goods are deemed to be faulty or misrepresented in your opinion, please call our customer services team on 01353 665141 or email sales@bhma.co.uk and we will discuss this to conclude a mutually acceptable solution.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us. Please also refer to our terms and conditions for further information relevant to our trading partnership with you.
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